FAQ

Q:What services does your company offer?
A: Our company specializes in commercial snow plowing, ice management, and snow relocation services. We work with a variety of clients, including industrial parks, medical facilities, cities, and shopping centers. We also offer additional winter services such as liquid de-icing, sidewalk shoveling, and monitoring.

Q:Do you offer 24/7 snow removal services?
A: Yes, we offer 24/7 snow removal services for all our clients. We understand the importance of maintaining clear and safe access to your business during the winter season, and we're here to help you around the clock.

Q:Can you plow my driveway?
A: Unfortunately we are not offering driveway clearing or residential snow services at this time. But check back with us in the future, as this is something we may offer at a later date.

Q:How quickly can you come out to plow my parking lot?
A: Our response time depends on the severity of the snowfall, as well as the location and size of the property. We pride ourselves on quick response times, and we strive to keep short routes for quick cycle times. However, during severe snowstorms, it may take us a little longer to reach your property, depending on weather conditions, we aim to complete services within 24 hours of snow stopping.

Q:What type of equipment do you use for snow removal?
A: We use a variety of equipment for snow removal, including commercial-grade plows, snow blowers, and front-end loaders. We also use specialized equipment for ice control and relocation, such as salt spreaders, sprayers and dump trucks.

Q:Do you offer contracts for snow removal services?
A: Yes, we offer contracts for our snow removal services. Our contracts are customizable to fit the specific needs of your business, and they ensure that you receive priority service throughout the winter season.

Q:How much does snow removal service cost?
A: The cost of snow removal services can vary depending on the size of the property, the amount of snow, and the specific services required. We do not typically give quotes over the phone unless hourly service is requested. We offer competitive pricing and will provide you with a customized proposal based on your needs.

Q:Can you service our property by a certain time?
A: We can absolutely try, but we usually accommodate special requests and needs. Weather conditions don't always cooperate, if it starts snowing at 1am and snow stops at 4am with 4" of accumulation, we will not be able to get to all of our customers before 6am. If it's snowing and accumulating, we are out servicing our customers. If you haven't seen our team or are curious about an eta, don't hesitate to ask.

Q:Are you insured and licensed?
A: Yes, we are fully insured and licensed to provide commercial snow plowing and related services. Our team is highly trained and professional, and we take great pride in our commitment to safety and customer satisfaction.